Online and Security Policy

MXM Entertainment LLC (“MXM”) takes your privacy seriously. Please read the following to learn more about our Privacy Policy. This policy covers how we treat the information that we collect and receive. By accessing and using our website, web properties (e.g., widgets and applications), mobile applications (“Mobile Apps”) or our webstore accessed through our website, web properties, and/or Mobile Apps (each, a “Property” or collectively the “Properties”), you agree to these terms and conditions of our Privacy Policy. We may update this Privacy Policy from time to time as our services change and expand. We will notify you of such changes by posting them through the Properties. Our company, MXM, is located in the United States and the Properties are based in the United States. By using any of the Properties, you agree to the transfer of your personal information to or within the United States.


MXM collects personal information (information from and about you which identifies you as an individual) when you register with any of our Properties and when you view, use or purchase products or services through any of our Properties. When you create a member account, we ask for information such as your name and last name, a physical street address, an email address, your telephone number, and, if you make a purchase through any of our Properties, your credit card number and related information. 

MXM may also collect personal information. MXM may also collect personal information about you offline, for example, if you provide information to us while attending a music performance. MXM may also receive personal information about you from other sources, including, databases that are available to the public, or from marketing partners.

If you rely on social media or other third-party account to participate in contests or promotions, you will share certain personal information from such third-party account with MXM which may include photos, social media contacts, playlist history, preferences, and any other information that you make available or which is otherwise accessible to MXM when you access the third-party account.

MXM and its third-party service providers may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising; (3) to contact you, including contact through text messages; (4) to review usage and operations of the Properties, improve the operation of the Properties, and to accomplish our business purposes; (5) to address problems with any of our Properties, our business or our products and services; (6) to protect the security or integrity of our Properties and our business; (7) to provide functionality such as providing you with customer service or responding to your requests; (8) to enable transmission of your messages to friends through use of the Properties (by using such functionality you are letting us know that you are permitted to use and provide us with your friend’s name and email address); (9) to analyze and predict your preferences and to personalize your experience while using the Properties; (10) to allow you to participate in contests or similar promotions; and (11) to aggregate or anonymize information about you (which is no longer considered personal information).


Non-Personal Information is information that does not reveal your specific identity. MXM and its third-party service providers may collect Non-Personal Information, including, for example: (1) browser and device information; (2) Mobile App usage data; (3) server log files; (4) information collected through cookies and other technologies; (5) location information; and/or (5) aggregated information.

MXM and its third-party service providers may collect Non-Personal Information through various means, including, for example: (1) through your browser; (2) through use of the Mobile Apps by you; (3) through server log files; (4) through your use of location-enabled services; (5) through your interaction with the Properties; (6) by aggregating information; and (7) by using cookies.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Like many websites, MXM uses cookies to collect anonymous visitor information, such as IP address, browser type, the time and length of your visit, and the pages you visit. This information may be used in order to: (1) remember the products in your shopping cart; (2) recognize you when you return to the site; (3) improve and personalize your experience on our site; (4) provide you with customized advertising; and (5) monitor usage of the Properties and analyze the behavior of site visitors. It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.

We may combine Non-Personal Information with your personal information, and if we do, we will treat the combined information as personal information as long as the information remains combined.


We may transfer or otherwise disclose information collected from and about you with trusted companies who work with us or on behalf of MXM. Such companies may be: (1) our service providers, suppliers and business associates, if the disclosure will enable them to fulfill your request for products or services from us for another vendor on our site or any other Property; (2) to our service providers and business associates, if the disclosure will enable them to perform a business, professional or technical support function for us; (3) to our affiliates and other third parties so that they may contact you with marketing offers of their own; (4) to credit bureaus or government agencies in connection with issues related to fraud, credit or debt collection; (5) as necessary if we believe that there has been a violation of our site Terms of Use, of the law or of our rights or the rights of any third party.

Under the following circumstances, we may still be required to share your personal information:
• If we respond to subpoenas, court
orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims;
• If we transfer information about you in the event that MXM is acquired by, reorganized or merged with another company. 

We may also disclose the information we collect from and about you to: (1) our affiliates; (2) third-party providers of services such as web hosting, order fulfillment, credit card processing, and other services; (3) third parties in order to enable them to send you marketing communications; (4) our current artists and/or band members and their representatives, which may use information about you to send you communications they believe you might find interesting (we do not control and are not responsible for an artist’s use of your personal information); and (5) third parties that sponsor contests or similar promotions.

Any personal information or content that you voluntarily upload or submit for posting to the site becomes publicly available and can be collected and used by others. It is in violation of the site’s Terms of Use for you to post any content that requests personally identifiable information.


We understand and respect that not all customers may want to allow us to share information with other select companies. If you do not want MXM to share your customer information, please immediately email us at and we will remove your name from lists we share with other companies. Please note that this request may take up to six to eight weeks to be effective. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.


MXM does not target its website to children, and we will not knowingly collect personally identifiable information from children without obtaining prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable information from our files.


We use a secure server (SSL) certified by Geotrust to encrypt all of your personal information.


The site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. 

The inclusion of a link to a third-party website on any Property should not imply that MXM endorses or is affiliated with the linked site by us or by our artists or affiliates. The Properties may enable access and submission of certain information directly to third parties, such as Instagram, or to an external application platform (for example, Google Play). Such information is submitted by you directly to such third parties and this Privacy Policy does not apply to any such information submitted by you. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our site.


If you have any questions or comments about this Privacy Policy, please send an email to: